Free bilingual reference cards and community workshops that help immigrant families navigate the American emergency medical system with confidence. Keep the card by your phone. Practice with the workshop. Know your rights.
A two-sided bilingual reference card designed to be printed on cardstock, laminated, and kept near your phone at home. Clear, scannable, and personalized with your information.
Download, print on cardstock, and laminate. Keep one by your phone and give one to a neighbor. Each card is bilingual: English on one side, your language on the other.
U.S. law protects everyone in a medical emergency, regardless of immigration status, insurance, or ability to pay.
Every emergency room in the U.S. must stabilize and treat you, regardless of your immigration status, insurance, or ability to pay. This is federal law.
Hospitals must provide a qualified medical interpreter at no charge. You have the right to understand your care. Do not rely on children to interpret.
You will not be asked about immigration status. HIPAA protects your medical records. Hospitals cannot share your information with immigration authorities.
A 90-minute bilingual workshop with hands-on practice: role-play a 911 call, learn what to expect from EMTs, and walk through your rights.
Distinguish a 911 emergency from an urgent care visit, a doctor appointment, or a pharmacy trip. Scenario card sorting exercise.
Practice a step-by-step 911 call, learn key English phrases, request an interpreter, and fill in your reference card with personal information.
What EMTs look like and ask, what happens in the ambulance, and how the emergency department works from arrival to exam room.
EMTALA, interpreter rights, immigration and HIPAA protections, billing basics. True/False exercise to reinforce key protections.
Full role-play rotation with 911 dispatch simulation, reference card review, basic first aid awareness, and post-workshop survey.
Are you an ESL instructor, community health worker, or immigrant services organization? We provide everything you need to run this workshop in your community.
All materials are open-licensed. Download them, translate them into your students’ languages, and run the workshop in your own classroom.
Integrate the reference card into your health literacy curriculum. The workshop modules are designed for beginner-to-intermediate English learners with facilitation notes for bilingual delivery.
Distribute printed reference cards at health fairs, community centers, and home visits. The card is designed to be filled in with personal information and kept permanently.
Add the workshop to your orientation programming for new arrivals. Adapt materials to your community’s languages using our open-source template. Contact us for support.
Whether you want to host a workshop, volunteer as a translator, or adapt this toolkit for your community.
Help us expand to Nepali, Khmer, Farsi, Russian, Portuguese, and more.
Bring the workshop to your library, school, church, or community center.